JAY BURGESS
Archive

Archive

Systems, research, writing, frameworks, notes, and work collected over time.

YearTitleTypeTopic
2024How Organizations Actually WorkEssayOperational Systems
2024Friction Is a Systems SignalEssayMaking Work Work
2024The Coordination TaxEssayMaking Work Work
2025Why Organizations Keep Buying Software for Systems ProblemsEssaySystems
2025Technology Is a Component, Not the ObjectiveEssayOrganizations & Technology
2024Start With the Operation, Not the SoftwareEssayOperational Systems
2025Deployment Changes the ProblemEssayForward Deployed Engineering
2025The Outcome Is the Unit of DeliveryEssayForward Deployed Engineering
2025The Forward Deployed EngineerEssayForward Deployed Engineering
2026Finding It Is Not Fixing ItEssayOperational Systems
2026The Box and the WiringEssayOperational Systems
2026A Different Kind of Operations LeaderEssayOperational Systems
2026Mindset Before ExperienceEssayMaking Work Work
2026Operational SystemsIdeaSystems
2026Forward Deployed EngineeringIdeaSystems
2026Making Work WorkIdeaSystems
2026Organizations & TechnologyIdeaSystems
2024Enterprise operations: WalmartCase StudyOperations
2024Marketing operations reporting: AdobeCase StudyOperations
2024Regulated operational system: ConfidentialCase StudyOperations
2025Founding: Revuity SystemsCase StudyOperations
2026What Ninth Street KnewStoryField fiction
2026What the Money Was DoingStoryField fiction
2026What the Feed Stopped SendingStoryField fiction
2026The org chart is not the routing mapField NoteNotebook
2026Every private spreadsheet is a specificationField NoteNotebook
2026Count the askingField NoteNotebook