JAY BURGESS
Archive

Archive

Systems, research, writing, frameworks, notes, and work collected over time.

YearTitleTypeTopic
2026How Organizations Actually WorkEssayOperational Systems
2026Friction Is a Systems SignalEssayMaking Work Work
2026The Coordination TaxEssayMaking Work Work
2026Why Organizations Keep Buying Software for Systems ProblemsEssaySystems
2026Technology Is a Component, Not the ObjectiveEssayOrganizations & Technology
2026Start With the Operation, Not the SoftwareEssayOperational Systems
2026Deployment Changes the ProblemEssayForward Deployed Engineering
2026The Outcome Is the Unit of DeliveryEssayForward Deployed Engineering
2026The Forward Deployed EngineerEssayForward Deployed Engineering
2026Operational SystemsIdeaSystems
2026Forward Deployed EngineeringIdeaSystems
2026Making Work WorkIdeaSystems
2026Organizations & TechnologyIdeaSystems
2026Enterprise operations: WalmartCase StudyOperations
2026Marketing operations reporting: AdobeCase StudyOperations
2026Regulated operational system: ConfidentialCase StudyOperations
2026Founding: Revuity SystemsCase StudyOperations
2026The org chart is not the routing mapField NoteNotebook
2026Every private spreadsheet is a specificationField NoteNotebook
2026Count the askingField NoteNotebook