Essays
Essays
A small library of considered pieces on systems, operations, organizations, and how work actually moves through them, written to be read in order, though each one stands on its own.
How Organizations Actually Work
Friction Is a Systems Signal
The Coordination Tax
Why Organizations Keep Buying Software for Systems Problems
Technology Is a Component, Not the Objective
Start With the Operation, Not the Software
Deployment Changes the Problem
The Outcome Is the Unit of Delivery
The Forward Deployed Engineer
Finding It Is Not Fixing It
The Box and the Wiring
Stories
Field fiction
Stories set inside invented companies, where the work moves the way it does in real operations.